Warranty & After-sales / 售后服务

Last updated: 2026-08-21 · 广州知谨贸易有限公司

1. Quality Commitment

Every product is inspected before shipment. We stand behind the quality of our household storage products.

2. After-sales Support

• Free replacement for items with manufacturing defects within 30 days of delivery.
• Technical and usage guidance available by email.
• Bulk / wholesale orders include a dedicated account follow-up.

3. How to Request Service

Email [email protected] with your order number, a description of the issue, and photos. Our team responds within 24 hours.

4. Exclusions

Warranty does not cover damage from misuse, accidents, or normal wear and tear.

5. Contact

Guangzhou Zhijin Trading Co., Ltd. · [email protected] · +86 159-8671-0916